This Privacy Policy explains how Fort Myers Express Plumbing ("we," "us," or "our") collects, uses, and protects information when you visit expressplumberfortmyers.com or contact us by phone.
Information We Collect
We collect information you provide directly, such as your name, phone number, address, and a description of your plumbing issue, when you call our office to request service or ask a question. Standard website analytics may also collect general, non-identifying information such as browser type, device type, and pages visited, used only to understand how the site is used and to improve it.
How We Use Information
- To schedule and provide the plumbing services you request.
- To communicate with you about an appointment, estimate, or ongoing service.
- To maintain accurate service records for your address and property.
- To improve our website and the services described on it.
How We Share Information
We do not sell your personal information. Information may be shared with technicians and staff directly involved in providing your service, and with third-party service providers who help us operate our business (such as scheduling or communications tools), under confidentiality obligations consistent with this policy. We may disclose information if required to do so by law.
Phone Calls
Calls to our business line may be recorded or tracked for quality assurance, scheduling accuracy, and marketing performance purposes. By calling our number, you consent to this practice, consistent with applicable law.
Data Security
We take reasonable measures to protect information in our care, though no method of transmission or storage is completely secure.
Your Choices
You may contact us at any time to ask what information we have on file for you, to request a correction, or to ask that we remove information we no longer need to retain for legitimate business or legal purposes.
Changes To This Policy
We may update this policy from time to time. The "last updated" date above reflects the most recent revision.
Contact Us
Questions about this policy can be directed to us at (239) 522-0887 or by mail at 1430 Center St, Suite 11, Fort Myers, FL 33905.